# AI Chatbot for Websites in South Africa > Build a custom AI chatbot for your South African business website. Handles customer questions, bookings, leads and complaints. 24/7, in any language. **The AI chatbot built for South African businesses** Add a smart, always-on AI agent to your website in under 10 minutes. It answers questions, captures leads, handles bookings and escalates to your team. All from your own content. --- ## Key benefits ### 100% your content Trained exclusively on your business info: menus, pricing, FAQs, policies. It never makes things up. ### Multilingual by default Auto-detects and responds in English, Afrikaans, isiZulu, isiXhosa and more. No extra setup. ### Live in 10 minutes Paste one script tag. Works on WordPress, Wix, Squarespace, Shopify, Webflow and more. ## What it handles **After-hours customer support** Customers ask questions at 11pm. Your AI answers instantly, every time. No staff cost, no missed opportunities. **Lead capture and qualification** Collects name, email, phone and interest. Submits straight to your dashboard for follow-up. **Booking and appointment requests** Gathers all booking details, confirms with the customer, and saves the request for your team. **Complaint handling** Collects the issue, apologises on your behalf, and escalates to a team member before it becomes a Google review. **Live handoff to your team** When a customer needs a human, your staff get notified and take over the chat in real time. ## Frequently asked questions **What is an AI chatbot for a website?** An AI chatbot is a chat window on your website where customers can type questions and get instant, accurate answers. Lekker AI's chatbot is trained on YOUR business content, so it only answers questions you've prepared it for. **How much does an AI chatbot cost in South Africa?** Lekker AI starts at R999/month for the Starter plan (500 messages). Professional is R2,499/month (3,000 messages) and Business is R4,999/month (15,000 messages). All plans include a 14-day free trial. **Do I need a developer to add it to my website?** No. You add one script tag just before the closing body tag on your website. If you use WordPress, Wix or Shopify, your web person can do this in 5 minutes. **Can it handle Afrikaans customers?** Yes. Language is auto-detected from the first message. The agent replies in whatever language the customer uses, including Afrikaans, isiZulu, isiXhosa and more. **Is it POPIA compliant?** Yes. Data is stored in South Africa, encrypted at rest, and never sold. Customers can request deletion within 24 hours. **What happens when the AI can't answer?** It directs the customer to your phone or email (which you set up). On Professional plans, it can also trigger a live handoff to a team member. --- *Source: [https://www.lekkerai.co.za/ai-chatbot-south-africa](https://www.lekkerai.co.za/ai-chatbot-south-africa)* *Lekker AI — AI chat agents for South African businesses. Plans start at R999/month. 14-day free trial. POPIA compliant. [Start free →](https://www.lekkerai.co.za/signup)*