How does the AI know it's after-hours?

You configure your operating hours (including different times per day) in your agent settings. The AI automatically switches mode based on the current server time.

What does the after-hours greeting look like?

You write it. For example: "We're closed right now but we're back at 8am. Leave your name and number and we'll call you first thing." The AI then collects those details.

Can it handle urgent enquiries differently?

Yes. You can configure the AI to detect urgency keywords and provide your emergency contact number or WhatsApp link in those cases.

Does it work on weekends and public holidays?

Yes. The AI runs 24/7/365 in the cloud. Your operating hours schedule handles everything automatically.

How much does it cost?

After-hours mode is included on every plan, starting from Basic at R499/month.

After-Hours AI Chatbot South Africa

Your business stays open when you go home

South African customers enquire at 10pm, on Sundays, during load-shedding and on public holidays. Lekker AI captures every enquiry and keeps customers informed. Your team wakes up to qualified leads, not missed opportunities.

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14 days free · No credit card · POPIA compliant

62%

of website enquiries arrive outside 9am–5pm

That's more than half your leads.

1 in 3

customers won't contact a business again after an ignored enquiry

Silence is a decision.

40%

of businesses lose customers to after-hours delays

Not price. Not product. Just speed.

24/7

is what your website promises without an AI agent

Now you can actually deliver it.

Sources: HubSpot, Drift, Harvard Business Review, Intercom — industry averages

What after-hours AI does for your business

Automatic after-hours detection

You set your operating hours. Outside those hours, the AI automatically switches to after-hours mode. Different greeting, different flow, focused on capturing callback details.

Callback collection

After-hours visitors leave their name and number for a callback. Your team sees a clean list in the dashboard every morning.

Customers stay informed

Instead of a dead chat widget or a missed call, customers get an immediate response: your hours, when to expect a callback, and your contact details if it's urgent.

After-hours scenarios your AI handles

After-hours lead capture

A potential customer finds your website at 9pm. Instead of leaving when they see no one's available, they chat with your AI, leave their details and expect a call tomorrow.

Weekend and public holiday coverage

South Africa has 12 public holidays a year. Your AI handles enquiries on every one of them without any intervention from your team.

Load-shedding resilience

When your team is offline due to load-shedding or infrastructure issues, your AI runs in the cloud and keeps responding to customers without interruption.

Emergency escalation

For urgent matters that can't wait, the AI provides your emergency contact number or WhatsApp link so customers always have a path to a real person when they need one.

FAQ answers at any hour

Common questions like opening times, location, pricing and services are answered instantly, whatever the time. Nobody waits until 8am to find out what you charge.

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Frequently asked questions

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