Does it actually block out calendar slots?

Lekker AI stores booking requests in your dashboard for your team to confirm. This keeps you in control of availability and prevents double-bookings. Calendar integration is on the roadmap.

What if the requested time is fully booked?

You can configure the AI to suggest an alternative date or time, or to offer to add the customer to a waiting list.

Does it send confirmation messages?

The AI confirms all details in the chat before saving. Email or WhatsApp confirmation after booking is on the product roadmap.

Can I customise what details it collects?

Yes. You configure the booking flow in your knowledge base: what questions to ask, in what order, and what to do with the information.

How much does it cost?

Booking is included from the Professional plan at R2,499/month. The Basic (R499) and Starter (R999) plans do not include booking.

AI Booking Chatbot South Africa

Automate bookings without losing control

Lekker AI collects every booking detail, validates the date, confirms with the customer and stores everything in your dashboard. You spend less time on the phone and more time delivering the service.

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14 days free · No credit card · POPIA compliant

70%

of booking requests arrive outside business hours

The best time to book is whenever customers think of it.

60%

fewer no-shows with automated booking confirmation

Confirmed is committed.

9×

more likely to convert a booking enquiry in under 5 minutes

Fast response = filled calendar.

of visitors fill in a manual booking form

The form is the friction. Chat removes it.

Sources: HubSpot, Drift, Harvard Business Review, Intercom — industry averages

How AI booking works for SA businesses

Full detail collection

The AI collects name, contact number, preferred date and time, service or party size. Whatever your business needs. It confirms every detail before saving.

Date validation built in

The AI rejects past dates, calculates the day of week for any requested date, and suggests the nearest available time if the request is outside your hours.

24/7 availability

Customers book at 11pm, on Sundays, during load-shedding. Every booking request is captured and waiting in your dashboard when you start the day.

Booking flows your AI can handle

Restaurant table reservations

Collects date, time, party size, name and contact number. Confirms all details with the customer before submitting to your dashboard.

Salon and spa appointments

Captures service type, preferred stylist, date and time. Sends a clear booking request to your team for confirmation.

Medical and wellness appointments

Collects reason for visit, preferred date, GP preference and contact details. POPIA compliant with pre-chat consent built in.

Consulting and service appointments

For any business that takes scheduled appointments, like accountants, consultants, coaches or tutors, the AI collects all required details and stores them centrally.

Hotel and accommodation enquiries

Collects check-in and check-out dates, number of guests, room preference and contact details. Stored as an enquiry for your reservations team to confirm and process.

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